There are already indications that AI technology will make some jobs obsolete. But what does it mean in concrete terms for a unit that is actually very close to people in most companies, the human resources department?
Georg Pepping has been labor director at the IT service provider T-Systems for more than ten years. In the current episode of Handelsblatt Rethink Work, he says in an interview with host Charlotte Haunhorst: “At the end of the day, it’s a shift in the interface between man and machine.” does not mean that human contact is no longer desired. “We don’t just hire employees, we hire people,” says Pepping.
In the current episode of Handelsblatt Rethink Work, Pepping explains which technological developments people are still overoptimistic about from Georg Pepping’s point of view, which activities he personally would like to have more time for thanks to chatbots and why AI in particular will change further training massively: